Return, Exchange & Cancellation

Returns

At Algoamar, we stand behind the quality of every product we stock. Please read this policy carefully to ensure a smooth and worry-free experience.

Return & Exchange Eligibility

Return or exchange requests must be submitted within 7 days of receiving your order. To be eligible, the following conditions must be met:

  • The item must be unused and in its original condition
  • The item must be in its original, undamaged packaging
  • The tamper-evident security seal must remain fully intact
About our tamper-proof seal All Algoamar products are sealed with a white tamper-proof security tape. If the seal has been broken or displays “VOID,” the product is considered opened and used. For hygiene, safety, and product integrity reasons, opened items cannot be accepted for return under any circumstances.

We reserve the right to inspect all returned items prior to approving any refund or exchange. Approval will only be granted once the returned item has been received and confirmed to meet the above conditions.

Shipping Costs for Returns

If a return is approved:

  • Return courier costs are the responsibility of the customer
  • Original shipping fees are non-refundable

If the return is due to a defective or incorrect item sent by Algoamar, we will cover the return shipping costs in full.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or is not what you ordered, please take the following steps:

  • Contact us within 7 days of delivery
  • Provide clear photographs of both the packaging and the product

Once verified, we will arrange a replacement or full refund at no additional cost to you.

Please note: Issues reported after 7 days of delivery may not be eligible for a claim. We encourage you to inspect your order promptly upon arrival.

Refund Processing

Processing Time
5–10 Business Days
After the returned item has been inspected and approved
Refund Method
Original Payment Method
Refunds are issued via the same method used at checkout
Need to start a return or have a concern?
Email us at info@algoamar.com and we’ll guide you through the process.